Скачать или смотреть Helpdesk Portal Employee in Odoo | Odoo Helpdesk Portal Agent

​‪@SSD4Me‬ has developed this module significantly enhances Odoo's Helpdesk capabilities by introducing a dedicated portal interface for external employees or agents.
This module transforms your Odoo portal into a powerful helpdesk hub, empowering your external employees, contractors, and agents to handle customer tickets just like a regular Odoo user.

Key Features & Benefits:
No internal User access Needed: Dramatically reduce your operational costs.
Full Helpdesk Functionality: Provides your portal team with familiar Odoo Kanban and List views, including drag-and-drop ticket management.
Seamless Ticket Assignment: Utilize Odoo's built-in automatic distribution or manually assign tickets directly to your portal agents.
Advanced Access Control: Set permissions to allow agents to see all tickets or only those assigned to them.
Effortless Communication: Agents can use the integrated chatter for direct customer messaging.

Available in Odoo Store: https://apps.odoo.com/apps/modules/18...
#OdooHelpdesk #OdooApps#OdooModule#HelpdeskPortal#ExternalUsers#SSD4ME