How to Express Empathy in English | For Client Care and Personal Relationships

Empathy is essential for customer relations and strong personal relationships. Moreover, empathy can help to ease pain, resolve conflict, and establish stronger connections.

Recently a member of my Confident Women Community asked for help because she needs to demonstrate empathy in English for her job.

In this lesson, I share 4 strategies to help you express empathy in English PLUS more than 25 phrases you can use to show sincere empathy.

Get the full lesson and transcript at https://speakconfidentenglish.com/exp...

In this video, I also highlight:
- My Confident Women Community: https://speakconfidentenglish.com/com...

- Fluency School: https://www.speakconfidentenglish.com...

- Lesson - How to Demonstrate Active Listening in English: https://www.speakconfidentenglish.com...

- Lesson - Positive Communication on Teams in English: https://www.speakconfidentenglish.com...

#EnglishSkills #EnglishCommunication #SpeakConfidentEnglish


Chapters:

00:00 - Intro
02:55 - Empathy vs sympathy
04:17 - Strategy 1: Acknowledge others’ concerns/feelings
07:12 - Strategy 2: Reflect back what you hear
10:14 - Strategy 3: Identify needs and show support
13:44 - Strategy 4: Follow up
15:40 - Real example email

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Free Masterclass on How to Answer ‘Tell Me About Yourself’ in Job Interviews ➜ https://www.speakconfidentenglish.com...

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★ LEARN WITH ME

Confident Women Community ➜ https://www.speakconfidentenglish.com...
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Join me for growth on your English confidence journey.

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Hi, I’m Annemarie — an English teacher whose expertise is in spoken communication, confidence-building, and fluency. Everything I do at Speak Confident English is designed to help you get the confidence you want for your life and work in English. On my YouTube channel, I share weekly lessons with strategies, skills, and resources to help you:

● Have English conversations that are fun
● Communicate clearly without getting stuck
● Interview and get the job you want
● Share your opinions in a business meeting
● Make friends easily and start a conversation with anyone in English
● Go to the grocery store, order a coffee, and live in English, without stress
● Feel comfortable and confident with your voice in English

Thank you for watching my videos and trusting me to support you on your English confidence journey.

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