🔎💳 Medical bills can be a trap. This guide explains how requesting an itemized bill can unexpectedly lead to collections, and what to do about it.
Overview and risk: The gap between hospital gross charges and your EOB can be large. Never assume the initial hospital statement is correct. If there is a mismatch (for example $2700 billed vs. $1650 allowed per EOB), demand a detailed itemized bill showing all charges and procedure codes. The itemized bill helps you verify what was done and whether you were charged correctly.
Key risks: Waiting months for responses or failing to follow up by phone can be financially dangerous. When a balance is sold to a collection agency, your credit score can suffer. Ignoring collection letters is not a plan; it can make the problem worse and harder to fix.
What to do now: Stop the Collections Cycle by following these steps.
1) Pay the undisputed amount: Immediately pay the portion your EOB says you owe. This shows goodwill and reduces the disputed balance.
2) Formal dispute: Send a certified letter to both the collection agency and the hospital billing department within 30 days. Demand debt validation and explain that the debt is disputed due to EOB mismatch and lack of itemization.
3) Research financial aid: Non-profit hospitals often offer charity care or financial assistance. Check eligibility; it can significantly reduce or eliminate the remaining balance.
4) Follow up vigorously: Call the billing department, document every call (date, time, and names), and keep a paper trail. Postal mail alone is too slow.
When disputed amounts are large, consider hiring a patient advocate or healthcare attorney to push for disclosure and resolution. Proactive, timely action is essential to protect your credit and financial health.
Bottom line: Stay informed, act fast, and pursue itemized billing transparency to avoid unnecessary debt collections.
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00:00 Bills & Collections
00:11 Video Agenda
00:26 Billing Issues
00:37 Understanding Discrepancies
00:52 Knowledge Quiz
01:17 Quiz Answer
01:29 Avoiding The Trap
01:42 Action Steps
02:05 Video Summary
02:19 Like & Subscribe
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