Podcast EP107 – 36 Powerful Ideas – Amplifying Your Capacity with Ian Luckett

In this third episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about amplifying your capacity to scale your MSP with confidence.  

These 36 powerful ideas to scale your MSP comes from a resource that we have where you can actually download right HERE and will be spread out into the five key episodes in this mini-series.  

As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes this consists of, and what these episodes are. 

In this third episode of the series, I talk to you about amplifying your capacity in your MSP business. Amplifying your capacity is about taking your business from being ‘Me Dependent’ to ‘Me Not Needed’, and this is all around, structure, operational flow, and facilitating the performance of your people as well.

The first idea that I share with you is about investment and your thinking around it. Your investment isn’t just about sales and marketing and think that the world would be easier once you have got them.

Secondly, I talk to you about the importance of leverage, and we call it ‘heavy lifting made easy’. Sometimes, it’s not until you make this decision that’s going to then relieve you.

The third and final idea for this episode is what we also call ‘You hired a monster.’ And this is about your people; having someone come in, and when they’re not doing their job properly, it could result to an absolute car crash. It’s around expectation exchange, facilitating their performance and overcoming that difficult conversation.

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Until next time, you look after yourself and I’ll catch up with you soon!