Скачать или смотреть Leveraging Profiles Guest Engagement in Mobile by GuestDriven

As technology evolves, so, too, do the methods by which hotels are able to reach their guests and drive additional revenue. There are many tools available to hoteliers that can aid in one-to-one interaction with guests, and technology is changing how hotels interact with guests. Not only can these technologies be used as a key component in customer relationship management, but they enable a hotel to glean more information about their guests through various stages of the guest journey. Two-stage conversions through memberships and loyalty programs are helping hotels to generate higher revenues and but leveraging guest data to suggest additional products they might be interested in, which then generates future revenue that can be leveraged to build and maintain stronger guest relationships than ever before.

Our webinar, Leveraging Profiles & Guest Engagement in Mobile, will show hotels how to make the most of these relationships and the information they have about their guests to order to improve the guest experience and increase profitability.


Presented by: Tomas Schmidt, VP Product
As a Chief Product & Technology Operations Executive, Tomas has demonstrated experience in defining strategy, development, partnerships and execution of new technology driven products and services. He is recognized for ability to create integrated product strategy and marketing plans, disciplined process and operations, building and mentoring teams, and extensive experience in product management and development of software solutions across North America.