Robots Can't Do Everything

Meaghan dives into an engaging discussion about the use of AI as a tool rather than a replacement for human connection. Meaghan shares personal anecdotes and insights on how to leverage AI to enhance guest experiences without losing the vital human touch that sets businesses apart.

From automated responses to personalized follow-ups, learn how to find the perfect balance to create memorable experiences for your guests. Meaghan also provides valuable tips on using AI for marketing, guest interactions, and maintaining brand loyalty.


00:00 Welcome and Episode Introduction
00:29 AI as a Tool, Not a Replacement
02:45 Personal Anecdotes and Reflections
05:36 The Importance of Human Touch in Guest Interactions
19:51 Leveraging AI for Marketing
24:39 Recap and Final Thoughts
27:37 Exciting Personal News and Farewell