Скачать или смотреть How One Man’s Anger Cost United Airlines $180M | Psychology of a Viral Revenge

What makes a person fight back with a song? What makes the world listen? And how can a corporation’s refusal to empathize spiral into a $180 million meltdown?

In this deep-dive, we explore the psychological layers behind Dave Carroll’s viral revenge on United Airlines after they broke his guitar. From emotional triggers to corporate apathy, from moral outrage to mass online mobilization — this is the story of how one man’s need for justice collided with a company’s indifference.

🔍 This video breaks down:

The psychology of public shaming

Why viral content taps into collective emotions

How companies underestimate emotional branding

Cognitive biases in corporate decision-making

And why empathy (or lack of it) costs millions

This isn’t just music history — it’s a masterclass in emotional influence, social proof, and the psychology of consequences.