Скачать или смотреть NetSuite Onboarding Took a Year… Then the Costs Tripled | The Normal Brand’s Story

The Normal Brand shares what really happened during their NetSuite ERP implementation. What was supposed to be a smooth onboarding turned into a full 12-month process, followed by another long stretch just trying to get the system functioning.

In this clip, the team describes:

• A year-long onboarding before anything worked
• Integration setup delays between Shopify, NetSuite, and their warehouse
• Rising software and integration partner costs
• Contracts doubling or tripling before the system was even usable
• Constant turnover in NetSuite account reps
• A lack of continuity that made the rollout nearly impossible to manage

For growing Shopify brands exploring ERPs, this firsthand account shows the operational strain, hidden costs, and time commitment behind a traditional NetSuite implementation.

If you're evaluating your options or considering switching off a legacy ERP, this is a must-watch.