Скачать или смотреть Integration is a People Process: Jeff Helfgott on Centralization, Trust, and Scaling Through M&A

Integration doesn’t create value on its own — people do.

In this episode of The Mid-Market Edge, Kevin Bonfield sits down with Jeff Helfgott, CEO of Boardroom Salon for Men, to explore what it really takes to scale through acquisition in multi-unit and franchise businesses.

Jeff has led more than a dozen M&A transactions across wellness, fitness, and aesthetics — driving over $1 billion in aggregate exit value. His insight: integration is a people process before it’s a systems process.

In This Episode, You’ll Learn:

Why integration must run in parallel with the deal

How to decide what to centralize vs. what to keep local

Why communication and trust drive post-close momentum

The reality of the integration “J-curve”

Why you must underwrite deal cost + integration cost

If you’re building through acquisition, this episode offers a practical, operator-led framework for protecting value and scaling effectively.