Скачать или смотреть Incremental Operational Change for Consultancies

Operational improvement doesn’t need to be disruptive to be effective.

This video is Part 3 of a three-part series on Operational Systems for Small Consultancies. After defining core operations and diagnosing how work actually functions in practice, this final installment focuses on how experienced firms introduce incremental, low-disruption change that compounds over time.

In this video, we cover:

How to decide where to start after diagnosis

Why ownership and authority matter more than broad initiatives

How clear processes and shared standards increase the value of support staff

When it makes sense to layer in AI and automation to extend well-run operations

This series is designed as a practical roadmap for improving efficiency, supporting growth, and strengthening client experience—without disrupting the work that already serves clients well.

If you haven’t watched Parts 1 and 2, start there to get the full context.