Скачать или смотреть Introducing Toolk-IT – What Your Business Needs

We are an IT consultancy that operates as your external IT department at your organisation. We resolve day-to-day IT issues remotely through our IT specialists and trusted partners. We believe that good IT support increases productivity, reduces stress and has a positive effect on the businesses bottom line.

We have a core South Wales based team comprised of Account Management, Project Management and Finance who oversee your account, service levels and billing. Our trusted partner network includes:

IT Technicians
Cyber Security Specialists
VoIP Providers
WiFi Architects
Broadband and IT Hardware Suppliers

We have worked with members of our extended team for long periods of time and all of whom have passed our rigorous stress testing process.

We provide our clients access to a highly experienced IT Support Helpdesk which solve an average of 98% of IT issues remotely. The team do this by connecting to the end users devices to quickly and efficiently resolve the most common IT challenges end users experience. For those issues that cannot be solved remotely, or for projects that require IT engineers on site, we will organise Toolk-IT approved IT technicians to attend at a time that suits the business needs.

We work closely with a small selection of delivery partners, many of whom have a global presence and excellent buying power, meaning we are able to pass significant savings onto our clients.

We review our clients IT provision on an annual basis to ensure it is fit for purpose, value for money and that the infrastructure is providing sufficient protection to the organisation. We will conduct a thorough exploratory audit of your current IT provision and provide a cohesive proposal for your business based on our recommendations.

Our IT support packages start from as little as £12 per employee per month on a rolling 30-day basis, providing you and the business the flexibility needed.

To learn more about what we can do to support your business visit our website www.toolk-it.net