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In doing what’s right for the client, sometimes you have to see if there’s a good fit for the product you’re selling. From operational complexities of change management to organized lists and updated CRM, listen in and find out Frank’s POV on the sale process and what values he applies to a successful project.

Making the right decision regarding the acquisition can be tough in this industry. Besides, time, effort, and resources that include finding the right vendor for your business or migrating to a CCaaS solution, the client needs a better understanding of the sale process.

Access the full podcast episode here:
https://nobelbiz.com/ccaas-and-the-ch...
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FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.

More on our FIRSTCONTACT Podcast: https://nobelbiz.com/first-contact-po...

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NobelBiz Inc. is an industry-leading provider of contact center software solutions from their patented carrier of carriers network to their new, innovative, and fully remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.

More on our carrier network:
https://nobelbiz.com/technology/voice/

Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.

More on our omnichannel solution: https://nobelbiz.com/technology/omni-...

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Website: https://www.nobelbiz.com
Linkedin:   / nobelbiz-inc-  
Facebook:   / nobelbizinc  
Twitter:   / nobelbiz  

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