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Why Is Turbotax Not Giving Me The Free Option?

TurboTax's "free option" often refers to two distinct offerings, and you might not be seeing it for several reasons. Firstly, the IRS Free File Program, which TurboTax participates in, is only available if your Adjusted Gross Income (AGI) is below a specific threshold (e.g., $79,000 for tax year 2023). If you exceed this, you won't qualify through that portal. Secondly, TurboTax's own "Free Edition" is designed for very simple tax situations, generally limited to W-2 income and the standard deduction. If your return involves itemized deductions, self-employment income (Schedule C), investments (Schedule D), rental property (Schedule E), or certain tax credits, you'll be prompted to upgrade to a paid version. State filing also often incurs an additional charge, even if your federal return qualifies for a free option. Ensure you're accessing the correct portal if trying to use the IRS Free File program.

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