Скачать или смотреть GGU Presents: Building and Sustaining Employee Engagement and Morale in the Pandemic

In the latest Back to the Baysics, Marc Singer talks with Jeffrey Yergler, PhD, about his work on organizational leadership and human skills development in the workplace. Despite the limitations and constraints imposed by the pandemic, requiring many people to work virtually, managers have the opportunity to use new tools and insights that can build and sustain engagement and morale. Management approaches that worked in the past will not work moving forward: what employees need to thrive in this environment must inform how managers connect with their employees. As recent research suggests, this will require ongoing changes in the way managers lead and connect with their employees and teams to keep connections strong and ensure that employees feel engaged, supported, and valued.

Jeffrey D. Yergler, D.Min., Ph.D. is Associate Professor of Management and Department Chair at Golden Gate University, San Francisco. As an instructor in higher education, Jeffrey specializes in local, national, and global leadership, management, diversity in organizations, emotional intelligence and agility, coaching and mentoring, and human skills development. Alongside his work as a professor, Jeffrey has served as Principal for Integer Leadership Consulting since 2004.

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