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Dr Shalini Pandey,
Senior Consultant, #Pediatrics
Batra Hospital & MRC, Delhi
Clinic - Safdarjung Enclave, Delhi
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Dr Shalini Child Clinic & Vaccination Centre
For Online Appointment Call:- +91 99993 08338
Clinic Address:- Block B, 5/98, Safdarjung Enclave, New Delhi, Delhi 110029
https://goo.gl/maps/8vUVQVCwuNnxB7ER7
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Mistakes parents make, mistakes in children medicines, common errors in medications in children, How to prevent errors in children medicines, how to talk to doctor on phone, relevant points to discuss on phone with your child’s doctor, when to call your doctor about your child, when to use WhatsApp to consult your child’s doctor, How to use WhatsApp with your child’s prescription, how to contact doctor during emergency, when to call doctor during your child’s emergency, What to do when your child’s doctor is on leave, How to contact your Child’s Doctor during holiday, what common medicines to store at home for your child, what to do in pediatric emergency, what to do if your child needs emergency medical care. Video consultation. Clinic visits.
00:00 Introduction
Phone and WhatsApp Etiquette: Always ask your doctor about their preferred contact times (e.g., 9 am to 9 pm) and how to reach them during holidays or festivals (0:44 - 1:13). Use clinic inquiry numbers for general scheduling and save the doctor's personal number for specific medical concerns (1:14).
Identifying Yourself: When calling, immediately state your name and the child's name, age, and current weight. Have the last prescription ready so the doctor can provide accurate advice (1:51 - 2:02).
WhatsApp Usage: Only send messages or photos via WhatsApp if the doctor has specifically given permission to communicate this way (2:15).
Preparing for Appointments
Carry Records: Parents often fail to bring previous medical records, thinking they aren't relevant to a new doctor. Dr. Pandey emphasizes bringing all files, growth charts (height, weight, head circumference), and vaccination cards to ensure continuity of care and proper growth monitoring (2:40 - 3:20).
Handling Emergencies
Know the Protocol: Ask your doctor what to do if an emergency occurs after clinic hours. Clarify if they are available by phone or which hospital you should visit (3:53 - 4:08).
Home Stock: Maintain a basic stock of essential medicines (fever, cough, vomiting, gas) as advised by your doctor to handle minor issues at home (4:31 - 4:44).
Real Emergencies: Understand that serious emergencies require a hospital setup rather than a standalone clinic. Know which hospital your doctor is affiliated with or where they refer patients (4:49 - 5:12).
Dr. Pandey concludes by mentioning that her next video will cover medication-specific errors and tips for traveling with children (5:16).

Dr Shalini has more than 20 years of experience in #Pediatrics. OPD, IPD, Emergencies, complicated pediatric #illnesses, high risk cases, #vaccinations, counseling