Скачать или смотреть New Patient Call Tracking

In this video, we dive into the New Patient Call Tracking process — a critical operational system that helps practices capture, measure, and optimize the way new patient calls are handled. Whether you’re focused on improving patient experience, increasing conversions, or strengthening team accountability, having a structured call tracking routine supports growth and consistency across your front-end operations.

This session is part of BIZROK’s operations and leadership series designed to help practice owners, managers, and teams implement repeatable systems that reduce lost opportunities and improve performance through clarity and measurement.
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In this video, you’ll learn how to:
• Define why tracking new patient calls is essential for practice growth
• Establish a system that captures call data, outcomes, and follow-up opportunities
• Increase accountability and performance through measurable call metrics
• Coach teams on desired outcomes and quality communication
• Identify bottlenecks or gaps in your front desk process
• Use data to strengthen conversion rates and improve patient experience

A reliable new patient call tracking process isn’t just a checklist — it’s a strategic system that helps you see what’s really happening, make improvements where they matter most, and empower your team to deliver consistent results.
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BIZROK is a Business Coaching, Training and Development organization that creates customized plans for your dental or medical practice. Whether you are a solo practitioner or multi-location practice owner, our business and team experts can customize solutions for your business. We provide custom team trainings, executive business coaching, practice analysis, and operational audits for your practice. We commit to our practice owners to create business solutions together allowing them to mitigate their practice challenges.

Give us a call at 770-858-7785 or visit our website at www.BIZROK.com to learn more about how BIZROK can help transform your business!