Скачать или смотреть How to Setup Payment Gateway Account on Softinn Extranet (Hotel Booking Engine)

Learn How to Setup Payment Gateway Account for Softinn Extranet.

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Hello Softinn Subscribers! Softinn offers flexibility to our Subscribers to choose which booking payment setting he/she prefers to use. There are 3 options in booking payment setting, which are as below:

(1) Collected by Softinn;
(2) Collected by You (Host);
(3) Collected by You (Using Payment Gateway)

Steps to Setup Payment Gateway Account on Extranet
Follow the guidelines below:

Step 1 : Login to Softinn Extranet: https://booking.mysoftinn.com/
Step 2 : Select the right property
Step 3 : Click on “MORE”
Step 4 : Choose “Payment Gateway Setting”
Step 5 : Choose Collected by You (Using Payment Gateway)
Step 6 : Click on “Save Changes” after selected the option
Step 7 : Apply for a payment gateway account with one/more of our partnering payment gateway providers.
Step 8 : Insert your payment gateway Key or ID to payment gateway setting “Live” account on Softinn Extranet.
Step 9 : After inserting the Key/ID, Click “SAVE“. You may then test the payment page if you want to.
Step 10 : You can choose to turn ON / OFF one or more than one payment gateway account, as you wish.
Step 11 : Click “Save Changes” once done.


Additional Remarks:
If you choose “Collected by You (Using Payment Gateway)”, you would need to take note on :

(1) How to handle booking Cancellation & Refund requests. We have compiled a simple flowchart as a guide for you on how to handle booking Cancellation & Refund requests
(2) How to handle credit card chargeback case, if any. We have also compiled a simple flowchart as a guide for you on how to handle chargeback case