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Solving the Skills Gap With VR, with Doug Donovan, CEO and Founder of Interplay Learning

Brands everywhere are struggling to compete during a shortage of skilled workers. By making skill and trade training more accessible, we can start to address one of the industry’s biggest challenges.

Welcome to Elevating Brick and Mortar.
A podcast about how operations and facilities drive brand performance.

Today we’ll hear Doug Donovan, CEO and Founder of Interplay Learning. Interplay is the global leader in online, Virtual Reality and 3D simulation training for the essential skilled trades. Now here’s your host, Industry and FM technology thought leader and Chief Business Development Officer at ServiceChannel, Sid Shetty, along with our guest Doug Donovan.

Guest Bio:
Doug Donovan is the CEO and Founder of Interplay Learning, the global leader in online, Virtual Reality and 3D simulation training for the essential skilled trades. Interplay’s solution is more scalable and effective than traditional methods and is transforming how “hands-on” careers--like electricians, plumbers, maintenance and HVAC technicians--are accessed and trained. More than 1,500 companies are using Interplay to improve their businesses, and more than 175,000 professionals and students have used Interplay products to advance a technical skillset or start a career. Prior to Interplay, Donovan founded two software companies and developed a small ski area in Colorado. Donovan holds a BA from the University of Virginia, and an MBA from the Haas School of Business at the University of California, Berkeley.

Guest Quote:
“This is not just a domestic need. This is a global problem. I think this worker group has mostly been overlooked, especially by high tech. Most venture worlds and some of the heavy investment stuff have been in the knowledge space and the white collar space. And so to be able to take some of the best in technology, and apply it to getting better careers, which lead to better lives for our customers and for our team. Makes it really easy to come to work.”

TIMESTAMPS
0:00 Getting Started
00:20 What is Interplay Learning?
01:12 Doug’s journey
14:42 Solving for the skilled workforce shortage
16:44 The three Rs
21:55 The bet on VR
31:37 AI and Interplay
37:23 Future thinking
45:58 Sid’s takeaways

SPONSOR:
ServiceChannel brings you peace of mind through peak facilities performance.

Rest easy knowing your locations are:
Offering the best possible guest experience
Living up to brand standards
Operating with minimal downtime
ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.