Скачать или смотреть Customer Focus and the Rise of New Retail Strategies | James Hadisurjo | TEDxYouth@SPH

The retail landscape has been shifting in its approach as seen in a variety of global brands. These shifts have found themselves focusing on the customer and not just on the product. Customer connection and encouraging brand loyalty is essential to developing long term success in this new era of retail.

James Hadisurjo, a Boston College Alumni, is the Founder & CEO of Bridges Eyewear. In 2016, he started one of the leading optical retailers in Indonesia that aims to provide high-standard & quality eyewear to Indonesian millennials today. After having experience in working with corporates like Essilor Instruments USA, Bank Central Asia, Mitra Adiperkasa, and building Bridges Eyewear, James has inspired many young entreprenuers with his journey. Recently in 2020, James was dedicated to the Forbes 30 Under 30 Asia list for all of the hard work and impact he has made in the Indonesian eyewear sector. James has always emphasized the importance of creativity, grit, and resilience as the keys towards his personal success and continues to encourage others to build key habits for their success. James Hadisurjo, a Boston College Alumni, is the Founder & CEO of Bridges Eyewear. In 2016, he started one of the leading optical retailers in Indonesia that aims to provide high-standard & quality eyewear to Indonesian millennials today. After having experience in working with corporates like Essilor Instruments USA, Bank Central Asia, Mitra Adiperkasa, and building Bridges Eyewear today, James has inspired many young generations with his journey. Recently, in 2020, James was dedicated 30 Forbes under 30 Asia for all the hard work and impact he has made in the Indonesian eyewear businesses. James has always emphasized the importance of creativity, grit, and resilience as the key towards his personal success, and forever continues to encourage others to build key habits for their success. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx