How to fix most common issue with Hikvision device offline - Charged CCTV

What seems to be the most common issue in the Hikvision user support group on facebook always relates around loss of connection to Hik-Connect.   / 402535450370910  
The usual cause of this problem with Hik-Connect Offline is down to a change of router and Internet provider causing the NVR or camera to have a change in DNS settings so it no longer connects outside of the network.
In this video we show you step by step how to get your device back on line.
If you are having problems using a web browser to get access to your camera or NVR Like and Subscribe to our channel to be updated when our how to videos release on the subjects that interest you most. Our videos will show you how to view Hikvision NVR and cameras via alternative web browsers.
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Chapters:
0:00 - How to fix most common Hikconnect offline issues
0:54 - Hik Connect offline on mobile app
1:19 - Login to you device via web browser to fix issues.
5:35 - Hikvision does not work in my web browser?
6:50 - Most common issues missing DNS Server address.
8:10 - Platform access offline!
9:01 - Hik Connect online again, Thanks for watching!