Скачать или смотреть Optimizing Onboarding for New Deposit Accounts: Case Study with Chime

There’s onboarding, and then there’s reboarding — a crucial difference when a customer adopts a second or tertiary product. Reboarding ensures users stay engaged with new product experiences while building on their existing relationship with the brand.

In this video, we discuss insights from secret shopping studies on Chime’s onboarding experience, as highlighted in a recent article on CU Insight. Chime’s dynamic workflows adapt based on user behavior during account setup, offering a seamless and tailored onboarding process.

Discover the key takeaways from Chime’s strategy and how financial institutions can enhance their customer journeys with smart onboarding and reboarding approaches.

🔗 Link to the full video:    • Mastering Onboarding and Engagement for Ba...  

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