Скачать или смотреть Home Furnishings Digital Sales Solution

https://perq.com/retail

Many home furnishing retailers struggle to convert website visitors into consultations with their team and ultimately sales. PERQ is an easy-to-use solution designed to solve the challenge of turning your website traffic into store revenue. It helps power the consumer experience from start to finish, shopping online to make that final purchase while giving you 100% visibility into the sales dollars your store makes from its website.

Here's how PERQ works: we give consumers more ways to engage on your existing website, helping create the interactive online experience consumers expect while increasing in-market leads for your sales team.

Our ask a question experience, for example, targets customers who are ready to buy the experience allows the consumer to ask a question on your website, go on with their day, and receive a response through text.

For customers wanting live assistance, the multi-option consultation scheduler enables your team to schedule more remote selling consultations, with shoppers on your website using live video chat, website screenshare, or the Wondersign app.

We add optimized Calls To Actions on your website to drive more consumers to schedule online consultations. During live consultation experience, consumers select preferred options on how and when they want to have their live consultation with your team.

For all leads to schedule an appointment online, PERQ will provide personalized instructions via email to the shopper based on their consultation preferences for joining the consultation. And to increase your appointment show rate we’ll automate a reminder text to the consumer 48 hours before the appointment.

For the experts on your team, use PERQ’s virtual consultation training so your team can be as confident and professional in executing live virtual consultations as they are on the showroom floor. And for all leads, including those that have not scheduled a consultation, we offer automated and personalized emails to keep your brand in front of them and drive them back to your website to pick up where they left off or to schedule a live consultation.

With each shopper who engages on your website, we’ll deliver their contact information, live consultation information, answers to interactive assessments, as well as a lead engagement score right into the PERQ CRM for your team to see and work.

Through PERQ’s digital sales training you'll learn how to handle each type of lead that comes into your CRM and learn how to turn digital ups into sales.

As your team learns to work website leads into digital ups in consultations you'll find the same leads make a purchase. Ultimately a new revenue channel will emerge for your store, similar to when you train a new salesperson or open a new location you want to measure the impact of this effort and make the most of it.

Speak to a PERQ representative about converting website visitors into consultations and sales today.