Скачать или смотреть Building a Culture of Automation: Lessons Learned from Snap Tech IT’s Journey - FLOW 2024

This session will highlight Snap Tech IT’s journey from partial automation to fully automating our business by introducing dedicated people, processes, and platforms. We’ll share how we identified the initial team and focused them into full-time roles, along with the processes we set up to organize prioritization, estimation, and ongoing maintenance.

More importantly, we’ll share lessons learned and best practices for how leaders can create and drive a culture around automation, including how to address misconceptions around how automation impacts staffing levels, how to incentivize idea generation, and the finer points of determining returns on automation.

Attendees of this session will learn:

-How to build a culture of automation and lessons learned on making the shift
-How automation helps the team grow versus the misconception of lost jobs -How to measure the ROI of automation (opportunity, efficiency, and real dollars)

Learn more about FLOW: https://www.mspflow.events