Скачать или смотреть Telesales Customer Interaction Center for your SAP System

The it.trade Telesales Customer Interaction Center (TCIC) is a front-end transaction to streamline sales order processing in SAP. It enables the quick and easy creation, change and display of quotations and orders.

The Telesales Customer Interaction Center is a comprehensive transaction that enables customer service or sales agents to quickly create, change or display sales orders or quotations. The user has all necessary information at hand when speaking to a customer in order for them to provide enhanced service.

• Boosts productivity of sales agents
• Provides all customer-related information such as order history and points of contact during the sales process
• Enables a quick switch between quotation and sales order processing