Thomas Tierney: Importance of Data Analytics, Salesforce, & More | SYNC-Cast S4 EP8

Thomas Tierney, Data and Analytics Manager at Adaptec, joins the SYNC-Cast podcast to discuss the importance of data analytics to businesses, and how it can help make intelligent business decisions. He also talks about growing sales and improving processes with Salesforce and Commercient SYNC.

Chapters:

00:00 - Introduction, Thomas Tierney, Data and Analytics Manager, Adaptec.
02:09 - How Thomas became a data scientist and data analytics professional.
03:43 - Thomas and Heath discuss how data analytics help businesses make intelligent decisions.
05:21 - How Thomas and Adaptec used data analytics to help make a tough decision.
07:25 - What impact will AI have on data analytics?
10:03 - What CRM Adaptec was using prior to Salesforce.
12:31 - Which Salesforce products they are using.
14:02 - The benefits of Salesforce Field Service Management.
17:48 - Thomas talks about Salesforce and Commercient SYNC’s impact on the company, from sales to accounting.
21:51 - Other departments that benefit from Commercient SYNCing data from Aptean Encompix to Salesforce.
23:53 - Heath gives an example of how CPQ and Commercient SYNC help with quoting and closing more deals.
26:08 - Thomas discusses some of his interests and hobbies outside of work.
27:28 - What career advice would Thomas tell his younger self and others?
29:23 - Heath recounts how he could ‘translate’ heavy tech to a broader audience.
30:49 - Thomas’ top tips for businesses to get the most out of data analytics to make better decisions.
34:41 - How to learn more about Thomas and Adaptec.

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This podcast is powered by Commercient SYNC. Find out more information about ERP and CRM integration today at https://www.commercient.com/ .

Mentioned in this episode:

Salesforce: https://www.salesforce.com/

Find Thomas on LinkedIn:   / thomas-tierney-iii-4bb00a127  

About Thomas Tierney

Thomas enjoys working through complex problems to find solutions for the company he works for, Adaptec. He graduated from NYU with degrees in Applied Mathematics and Applied Physics. He enjoys being outdoors when he isn’t crunching data to help make intelligent business decisions.