Скачать или смотреть Interview with Carmen Erhardt on Supplier Experience Management

In a series of interviews which took place during World Procurement Congress 2022 (WPC) in London, we spoke to a number of thought-leaders and experts from the Procurement and Supply Chain industries about their opinions on Supplier Experience Management (SXM) and the future of Procurement.

The theme of this year’s event was ‘Challenging the status quo,’ with the aim of amplifying the voices of those that are ‘pushing the boundaries on innovation, ESG and supply chain resiliency’ as they ‘deliver fresh insights, challenge conclusions, and provide action plans and recommendations.’

In the first video of this series, we spoke to Carmen Erhardt, Head of Global Processes, Operations and Digitalization at Henkel.