Скачать или смотреть How to Write Helpful Help Content with Michele Wiedemer

On October 6, we launched a new course in the TechSmith Academy: Writing Helpful Help authored by Michele Wiedemer. In this episode of The Visual Lounge, we sit down with Michele to talk about the course.

During our conversation, we'll talk about the foundations of what is needed to make help that is effective and valuable for both the organization and the customer. We'll also dig into some of the content types that make for more useful help - whether its content structure, visuals, videos, and more.

Join Matt Pierce, Learning and Video Ambassador for TechSmith on Thursday, October 15, at 2 PM ET (11 AM ET, 7 PM GMT+1) to ask questions, get insights, and learn about How to Write Helpful Help with Michele Wiedemer.

As a note, the live stream will not be immediately available after the episode, but approximately one week and a half later on YouTube and in The Visual Lounge Podcast, which can be found on your favorite podcasting platforms. https://the-visual-lounge.captivate.f...

About Michele Wiedemer
Michele Wiedemer has been helping companies create how-to resources for their customers for over 20 years. When she started freelancing in 2006, she leveraged her experience writing user guides and online help to win projects with start-up and small companies to create or improve their Help centers, and has since written hundreds of pages of content (in addition to creating other forms of customer education content) to help customers be successful with those products.
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