Скачать или смотреть What Metrics Monitor New CRM Performance?

Implementing a new CRM system is a significant investment, but how do you truly measure its success and ensure it's delivering value? This video explores the essential metrics you should be tracking to monitor the performance of your new CRM. Learn what to focus on to prove ROI and drive continuous improvement.

In this video, we would typically cover:
► Key performance indicators (KPIs) for evaluating CRM adoption and utilization rates.
► Metrics for assessing the impact of your CRM on sales efficiency and customer satisfaction.
► Understanding the difference between operational and strategic CRM metrics.
► How to set up a dashboard to track CRM performance post-implementation.


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