What is MTTR and How to Calculate | Mean Time to Repair

MTTR stands for Mean Time to Repair, and it's a critical metric that measures the amount of time it takes to resolve an issue or fix a problem in a system.



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✏️ Here is the transcript of the video

Today, I am going to be talking about a very important topic in operations and maintenance, MTTR.

MTTR stands for Mean Time to Repair, and it's a critical metric that measures the amount of time it takes to resolve an issue or fix a problem in a system.

The lower the MTTR, the better it is for your customers, and the more reliable your system is.



▶ Why MTTR is important

This is why MTTR is an important metric for teams to track because it helps identify areas of improvement in their systems and processes.

To calculate MTTR, you need to measure the total time it takes to resolve an issue and divide it by the number of incidents.

This gives you the average time it takes to resolve an issue, which is your MTTR.

It's important to note that MTTR is not just about fixing the issue, it also includes the time it takes to identify the problem, gather information, and resolve it.

So, it's not just about fixing the issue as fast as possible, it's also about having a process in place to quickly identify and resolve issues.



▶ Conclusions

In conclusion, MTTR is a critical metric for teams to track, as it helps measure the reliability and performance of systems.

By reducing the MTTR, teams can reduce downtime, improve customer satisfaction, and keep systems running smoothly.

Thank you for watching, you will find more details in the description.



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