Class 12 BST Business Studies Chapter 8 - Controlling - Lecture Revision Notes Explanation, BST

00:00 Class 12 BST BUSINESS STUDIES - Part A : Principles & Functions of Management - Chapter 8. Controlling
00:17 The Concept of ‘Controlling’
02:21 Controlling as a Function of Management
04:10 Meaning of Controlling
09:17 Importance of Controlling
12:21 Limitations of Controlling
15:19 Relationship between Planning and Controlling
17:39 Controlling Process - The Five Steps
18:05 Controlling Process - Step 1 : Setting Performance Standards
20:13 Controlling Process - Step 2 : Measurement of Actual Performance
21:34 Controlling Process - Step 3 : Comparing Actual Performance with Standards
22:09 Controlling Process - Step 4 : Analysing Deviations
26:29 Controlling Process - Step 5 : Taking Corrective Action
27:32 Traditional Techniques of Managerial Control
28:51 Modern Techniques of Managerial Control
31:07 Standards used in Functional Areas to Gauge Performance