Скачать или смотреть Boarding is one of the most critical phases of a flight.

Boarding is one of the most critical phases of a flight, as it often determines whether a flight departs on time. While passengers of all age groups board, special handling passengers are typically given priority. However, this doesn’t always go as planned.

With everyone eager to settle into their seats, some passengers may rush, leading to unintentional pushing or even minor arguments. For instance, someone accidentally bumps into an elderly passenger, emotions can run high, and misunderstandings may escalate.

In such cases, the cabin crew plays a vital role. They must remain calm, assess the situation, and help both parties understand that the incident was unintentional. With patience and professionalism, the crew ensures the matter is resolved swiftly, keeping the boarding process smooth.