Скачать или смотреть My Cleaning Client Made Me So Mad I Am Sparking

My cleaning client made me so mad I am sparking! Have you ever had a customer who left you feeling angry and frustrated? Then you'll want to watch this episode of Ask a House Cleaner. In this show, host Angela Brown helps a new house cleaner navigate a tricky customer situation. Follow along as Angela shares one of her personal policies and explains how it can be a powerful tool for maintaining a positive and professional demeanor. You will learn how to respect your business and provide the best service possible to your customers.

Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown (https://g.page/r/CbMI6YFuLU2GEBI/review)

** I AM SPARKING CHAPTERS **
0:00 - Meet Angela Brown, the House Cleaning Guru
1:20 - Should a new client tell you how to do your job?
1:57 - Which person, the husband or wife, pays the house cleaner?
2:16 - How do you deal with someone who keeps changing their mind?
2:30 - What do you do if a customer makes you crazy?
2:59 - What do you do if a customer makes you mad?
3:41 - How do you keep from fighting with a customer?
3:55 - If a customer picks a fight, what do you do?
4:21 - What do I say to a customer I don't want to work for?
5:21 - How do you keep yourself from getting mad in a customer's face?
6:27 - Can you take a customer to small claims court to get the money that's owed to you?
6:47 - What is the customer scorecard?
7:35 - How do you know if a customer is a good fit for your business?

** PROMISED LINKS AND GOOD KARMA RESOURCES **
Customer Scorecard: https://savvycleaner.com/customer-sco...
The Customer Service Survival Kit: What to Say... - https://amzn.to/3K4JKLY
The First Minute: How to Start Conversations That Get Results - https://amzn.to/3RXkJny
The Service Culture Handbook: A Step-by-Step Guide... - https://amzn.to/3YJsuzR
Crucial Conversations: Tools for Talking When Stakes Are High - https://amzn.to/3YLt9kl
Delivering Happiness: A Path to Profits, Passion, and Purpose - https://amzn.to/3YrlwQp

(When available, we use affiliate links, and as Amazon Associates, we earn a commission on qualifying purchases.)

** RATE THIS SHOW **
https://sotellus.com/r/savvy-cleaner

** RATE THIS PODCAST **
https://ratethispodcast.com/askahouse...

** TRAINING & CLEANING CERTIFICATION**
https://savvycleaner.com/join

** MOST REQUESTED LIST OF CLEANING STUFF I USE **
https://www.Amazon.com/shop/AngelaBrown

** CONNECT WITH ANGELA ON SOCIAL MEDIA **
YouTube:    / @askangelabrown  
Facebook:   / askangelabrown  
Twitter:   / askangelabrown  
Instagram:   / askangelabrown  
Pinterest:   / askangelabrown  
Linkedin:   / askangelabrown  
TikTok:   / askangelabrown  
Store: https://amazon.com/shop/AngelaBrown

** GOT A QUESTION FOR A SHOW? **
Please email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at https://askahousecleaner.com

** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY **
https://amzn.to/3jHk4GL

** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP **
  / professionalhousecleaners  

** VRBO AIRBNB CLEANING FACEBOOK GROUP **
  / vrbo.airbnb.cleaning  

** LOOKING FOR A WAY TO GET MORE CLEANING LEADS **
https://housecleaning360.com

** SPONSOR A CLEANER - SAVVY CLEANER SCHOLARSHIP FUND **
Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network, which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how to clean techniques, and more. If you find value in this show and you want to pay it forward, you can sponsor a cleaner here:
Give: https://savvycleaner.com/scholarship-...
Apply - https://savvycleaner.com/scholarship-...

** SPONSORSHIPS & BRANDS **
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry, here's how to work with us -https://savvycleaner.com/brand-deals

** THIS SHOW WAS SPONSORED IN PART BY **
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com

VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental
https://TurnoverCleaningTips.com