Скачать или смотреть Phone Call English | What to Say When You Don’t Understand (A2–B1)

Phone calls in English can feel impossible.

Someone speaks fast.
You catch maybe three words.
And your brain… stops.

In this episode of Fear-Free English Club, Ben and Rachel teach you simple, real-life phrases you can use on the phone when you don’t understand — so you can stay calm, ask clearly, and keep the conversation going.

No complicated grammar.
Just practical English you can use today.

✅ In this episode, you’ll learn:

✅ The #1 rescue phrase for phone calls
“Sorry, could you repeat that?”

✅ Two alternative phrases that mean the same thing
“Could you say that again?” / “One more time?”

✅ A time-buyer to avoid awkward silence
“Hmm, let me see…”

✅ A simple reply to finish the moment politely
“Got it, thanks.”

✅ Useful phone call vocabulary
appointment, date of birth, tracking number, attempted delivery, reservation, guests, party of four

🎭 Real-life roleplays (imperfect on purpose)

Calling a doctor’s office to make an appointment
Calling a delivery company about a missing package
Calling a restaurant to make a reservation (messy round + smooth round)

Because real English isn’t perfect — recovery is the skill.

🧠 Key phrases from this episode

Sorry, could you repeat that?
Could you say that again?
One more time?
Hmm, let me see…
Got it, thanks.
I’d like to make a reservation.

Pronunciation tip: re-PEAT (stress on the second syllable)

💬 YOUR TURN (Fear-Free Challenge)

Write ONE sentence you need to say on a phone call in English.

Example:
👉 “I’m calling about a delivery.”
👉 “I’d like to make an appointment.”

We read every comment.

If this episode helped you, subscribe to Fear-Free English Club for more real-life English practice every week.

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