Iona - Standard Balcony Cabin 10742

We were on board for the last week of June 2023, and our cabin was on deck 10 at the stern of the ship.
Because of some really nasty people on board, throwing water over the top of the infinity pool, we felt that although we had paid for a balcony cabin, we actually got a sea view cabin. We had heavy rain on 1 day of our cruise, and very light rain early in the morning on another day. The rest of the time was lovely and warm, whilst being dry and sometimes sunny, so it would have been nice to have sat on our balcony. Our son and his wife had cabin 10740, next door, and they had the same problem, (the layout of their cabin was the reverse of ours with the bed next to the balcony doors and the sofa next to the wardrobes). The 2 cabins on the other side of us, No's 10745 and 10743, also got wet, as did the equivalent 4 cabins on other decks, but with a slightly lesser degree. This really spoilt our cruise holiday.
I have included a still shot of the back of the ship, the lowest balcony cabins are on deck 9, so you can see where the infinity pool is. I have also shown the infinity pool from above, and you can see a dark line just under the water; this is the edge of the pool. There is a trough just beyond that for any displaced water to go down without affecting any of the cabins below it. Obviously the designers never took into consideration that their would be idiots on board who would think it would be fun to throw water as far as they could to drench the balconies below, and any people on them.
To add to that, on embarkation day, we had to wait for nearly 5 hours for our luggage to be delivered, and when it was, one of our sons new suitcases was damaged. They had broken one of the 4 wheels off. He had to go to reception to report it, but there was no apology. They said they would fix it, so they took the suitcase away and kept it for 3 days. When it was returned they had removed all of that part of the suitcase and screwed a totally different fitting onto it. This part of the suitcase is now black, but the rest, including the other 3 wheels, are pale pink. As they had bought a new set of luggage for this cruise, they were not happy.