Скачать или смотреть "All Things Product" - Episode 13: Robert Moser

"All Things Product" is a video series designed to illuminate the intricate journey of product development, featuring in-depth conversations with preeminent industry leaders from the world of product and design. Each episode will serve as a masterclass in navigating the complexities of product development.

Episode 13 features Robert Moser, Vice President, Whirlpool Corporation and Rich Besen, Head of Innovation, Kearney PERLab.

Chapters:
0:00 - Introduction
1:28 - What drives consumer loyalty?
2:45 - What is the next KitchenAid Mixer?
4:33 - Integrating technology in products
5:52 - Managing the extent of AI adoption in products
7:30 - Managing individual consumer needs
11:03 - Rob's experiences on managing consumer needs for marginalized populations