How techCONNECT Uses Preseem to Enhance Network Health & Drive Growth | Webinar Recap

In this enlightening webinar held on March 27th, techCONNECT, a leading wireless internet service provider based in Mpumalanga, unveils the transformative effects of integrating Preseem's advanced analytics into their operations. Hosted by techCONNECT’s CEO, Arno Joubert, and Business Development Director, Nico Joubert, this session dives deep into the practical applications and significant impacts of Preseem’s KPIs on their network health, employee performance, and overall subscriber satisfaction.

Highlights Include:

Proactive Improvements: Discover how techCONNECT leverages Preseem’s detailed KPIs to proactively enhance their network's health, ensuring a seamless internet experience for all subscribers.

Latency Metrics: Learn about the critical role latency metrics play in monitoring and improving both network health and employee efficiency, leading to heightened customer satisfaction.

RF and Access Point Scores: Gain insights into how techCONNECT uses Preseem’s RF and Access Point scores to validate new installations, prioritize network fixes, and strategically drive network expansion.

Arno and Nico Joubert share their firsthand experiences and successes, illustrating why Preseem has been dubbed "the magic pill that saved our network". This webinar is a must-watch for internet service providers looking to elevate their operational efficiency and service quality through data-driven decisions.

Don’t miss out on these invaluable insights. Watch now to see how techCONNECT is setting a new standard for WISPs with the help of Preseem.

For more information about techCONNECT and our services, visit our website: https://www.techconnect.africa

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