Скачать или смотреть IVR (Interactive Voice Response) Demo

Today’s contact center IVR is an inflexible, rules-based Interactive Voice Response fueled by preset questions and answers. Conversational AI ushers in the future of having an intelligent, natural, emotionally engaging conversation with your audience without the monotony of recorded IVR responses. Traditionally, setting up a contact center IVR required long project timeframes, large budget requirements, and adding IT professionals or specialists to your overhead. These requirements made creating an IVR a serious staffing commitment and budget expenditure for even large enterprises. Zammo is a no code, no IT, software platform for anyone to develop and deploy conversational content within hours. By optimizing your content, you are able to deliver a truly interactive experience for your audience and provide a wealth of user behavioral insights for your enterprise.

On any given day in your enterprise, your contact center handles massive volume and repetitive queries that people ask about your product or service. Automating such queries to deliver answers using online chat and voice-enabled solutions delivers answers up to 6x faster and at a fraction of the cost of staffing, training, and managing your contact center. With Zammo, your staff can now be utilized to handle more in-depth needs that your customers may have.

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