Скачать или смотреть How to migrate Okta Verify to a new smartphone without losing access?

How to migrate Okta Verify to a new smartphone without losing access?

Migrating Okta Verify to a new smartphone requires a few steps to avoid account lockout. Firstly, if possible, use the Okta Verify app on your old phone to remove the old account before setting up the new one. During the new phone setup, choose "Add Account" in Okta Verify. You'll typically be prompted to scan a QR code or enter a manual setup key provided by your organization's Okta admin. If you no longer have access to your old phone, contact your company's IT help desk immediately. They can guide you through recovery options, such as using a backup recovery method like SMS or email verification, or resetting your MFA settings. Always ensure you have alternative MFA methods configured beforehand for seamless transitions.

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