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safety! Before you even think about reaching into the printer, make sure you turn it off and unplug it from the power outlet. This protects you and prevents any further damage to the printer. Some internal parts can also get quite hot, so giving it a moment to cool down is a good idea.

Follow on-screen instructions, Let's hope this helps !

Paper Is Jammed inside Printer
1) Turn off printer and unplug it.
2) Open paper unit / cover. Important. ...
3) Check if jammed paper is under print head holder. ...
4) Hold jammed paper firmly in both hands. ...
5) Slowly pull out paper, so as not to tear it. ...
6) Make sure all jammed paper is removed. ...
7) Close paper unit / cover.