Скачать или смотреть Breakout: Behind the Seams Stitching AI and Analytics Into CX

In the race to implement AI in eCommerce, much of the focus has been on front-end tools: chatbots, personalized search, and generative content. But what if the most powerful transformation is happening behind the scenes? Join us for conversation with the SVP of eCommerce, Christian Fiorelli, at Alexander Wang as we go behind the seams to explore how AI-driven insights are reshaping the customer experience from the inside out. We’ll discuss how Alexander Wang is leveraging AI to surface actionable insights faster, identify areas for CX optimization, and ultimately drive engagement, conversion, and revenue

Dave Anderson, VP of Product Marketing,
ContentSquare

Jonathan Montes, Senior Solutions Consultant
, ContentSquare