Скачать или смотреть Our claim manager training

Go behind the scenes of our claim manager training programme.

Joanne Dodds, our training lead, explains the comprehensive three-week programme that equips new claim managers with the skills and knowledge they need to support people through the compensation process.

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IBCA will deliver the Infected Blood Compensation Scheme, which will provide financial compensation to those impacted by the infected blood scandal on a UK-wide basis.