Скачать или смотреть 37 Important KPIs (Key Performance Indicators)❓️Which one is important for your business / project?

37 Important KPIs (Key Performance Indicators):

👉 Financial KPIs: These measure a company's financial health, performance, and stability. Examples include:
    * Gross Profit Margin
    * Net Profit Margin
    * Revenue Growth Rate
    * Return on Investment (ROI)
    * Operating Cash Flow
    * Debt-to-Equity Ratio
    * Working Capital

👉 Operational KPIs: These track the efficiency and effectiveness of a company's core business processes and activities. Examples include:
    * Production Volume
    * On-Time Delivery Rate
    * Inventory Turnover
    * Cycle Time (e.g., order fulfillment cycle time)
    * Capacity Utilization
    * Defect Rate / Quality Control Rate
    * Employee Productivity (e.g., units produced per hour)

👉 Customer/Client-focused KPIs: These measure aspects related to customer satisfaction, loyalty, acquisition, and retention. Examples include:
    * Customer Satisfaction Score (CSAT)
    * Net Promoter Score (NPS)
    * Customer Lifetime Value (CLV)
    * Customer Acquisition Cost (CAC)
    * Customer Churn Rate
    * Customer Retention Rate

👉 Marketing/Sales KPIs: These track the effectiveness of marketing campaigns and sales efforts. Examples include:
    * Lead Conversion Rate
    * Website Traffic
    * Cost Per Acquisition (CPA)
    * Return on Ad Spend (ROAS)
    * Sales Growth
    * Average Order Value

👉 Employee/HR KPIs: These focus on human capital, productivity, and organizational culture. Examples include:
    * Employee Satisfaction
    * Employee Turnover Rate
    * Absenteeism Rate
    * Training Completion Rate
    * Productivity per Employee

👉 Strategic KPIs: These are high-level metrics that track progress towards overall company goals and vision. They often incorporate elements from the other categories but provide a broader view. Examples might include:
    * Market Share
    * Innovation Rate
    * Sustainability Metrics (e.g., carbon footprint)

👉 Project Management KPIs: Specific to projects, these track progress, budget adherence, and efficiency. Examples include:
    * On-Time Completion Rate
    * Budget Variance
    * Resource Utilization

❓️And which one is the most important for your business / project?

Share in the comments! ⤵️