Скачать или смотреть 7 Tips To Deal With An Angry Patient

Hey doctors watching FacMedicine.com the largest network for verified doctors on the web, today we will give you 7 tips that will certainly help you while dealing with angry patients.

-You deal with frustrated agitated humans who are suffering, so you need to show empathy and deep understanding of their painful experiences.

-Never let them feel ignored instead be available and have good communication with them.

-Stay calm and help them calm down before going through conversation.

-Keep your boundaries not too close or too far, don’t touch them and allow some personal space.

-Put yourself in their shoes, accept and respect their feelings and be gentle with them.

-Think before answering and avoid negativity and focus on solving the solution with positive attitude.

-Be honest and truthful, if something went wrong that triggered the patient’s anger then apologize for it.