Скачать или смотреть Office Equipment Reseller Celebrates 110th Anniversary

In the latest episode of the What's Happenin' Podcast, host Andy Slawetsky is joined by Jeff Jenney from Van Ausdall & Farrar and Kristen Goldberg from Canon USA to celebrate a remarkable milestone—Van Ausdall & Farrar's 110th anniversary. This interview jumps into the history and evolution of Van Ausdall & Farrar, a company that began as an Original Thomas Edison dealer and has now become a key player in the office equipment reseller industry.

Key Discussion Points:
1. Company History and Evolution: Jeff Jenney shares fascinating insights about Van Ausdall & Farrar's journey from selling Edison phonographs to becoming a comprehensive service provider in print, process, IT, and communication solutions. The company even boasts a museum featuring historical pieces, providing a unique experience for visitors.
2. Partnership with Canon: Kristen Goldberg discusses the strong, long-term partnership between Canon and Van Ausdall & Farrar. She highlights how Canon supports their dealers through customized events, training, and joint customer visits, emphasizing the importance of collaboration and mutual growth.
3. Product and Service Offerings: Jeff elaborates on the four main categories of their offerings—print, process, IT, and communication. He explains their unique solutions, including their self-developed SAS application, SpeechMotion, and their document conversion center, showcasing their innovative approach to meeting customer needs.
4. Recent Initiatives and Events: Kristen and Jeff talk about recent events, such as Canon's Summit to Go and various training sessions held at Van Ausdall & Farrar's headquarters. These initiatives demonstrate Canon's commitment to dealer support and continuous improvement.
5. Milestones and Achievements: The discussion also touches on significant milestones, including Van Ausdall & Farrar's upcoming 110th anniversary celebration and their impressive track record in customer satisfaction and retention.

SOURCE Industry Analysts Inc.