What is CRM

What is CRM?

Are you looking for a better way of managing your interactions with customers?

Do you want to use your valuable information about customers to become more profitable?

Would you like your sales, marketing and customer service teams to be able to work from anywhere?
Finding answers to these questions feels impossible.

But, what if there was a solution that could help you do all of this and more?

What if you could manage your customer information in one place, automate your sales processes and generate reports in real-time?

We built that solution.

Let's cover the basics.

CRM stands for customer relationship management, and it's a way of managing interactions with prospects, leads and customers as they move through your sales cycle.

CRM software helps businesses improve customer relationships by organising communications across departments including sales, marketing and customer service.

With CRM software, all of your customer data lives securely in one place -- meaning you can spend less time worrying about your tools and more time developing profitable relationships.

At Sage, we help businesses achieve the impossible.

Take spread sheets.

Now, we’ll always have a place in our heart for spread sheets but there was a time when many of our customers relied on spread sheets to manage all of their customer data.

Our customers faced problems like maintaining multiple versions of the one spread sheet.

When sales people for these companies left, nobody was able to use the information they left behind.

Our customers overcame these problems with CRM.

Now they are storing valuable information in one place where everyone can collaborate on what matters.

Your marketing team can use CRM to create more profitable campaigns.

Your customer services team can use CRM to provide world-class support.

Your sales teams can use CRM to automate key parts of the sales process

CRM and your Sage accounting solution will help you see how every area of your business is performing meaning you can fuel the growth of your business

If you’d like to learn more about CRM, download our free Ultimate Guide to CRM today.

Sage CRM, it's time to grow your business