WATCH ME WORK | Configure Roles in osTicket: Admin Panel

Welcome to this comprehensive lab session where we dive into the world of osTicket! In this tutorial, we'll be focusing on configuring various roles through the admin panel of osTicket, a popular open-source support ticket system. This setup is hosted on a virtual machine accessed via Microsoft Remote Desktop, providing a hands-on experience that simulates real-world scenarios.

Whether you're an aspiring IT professional, system administrator, or just curious about helpdesk systems, this lab will guide you through the essential steps to manage user permissions and roles effectively. By the end of this video, you'll have a solid understanding of how to use the osTicket admin panel to configure and assign roles, ensuring proper access control and security for your helpdesk operations.

Join me as we explore the capabilities of osTicket, and enhance your skills in managing a support ticket system. Don't forget to like, comment, and subscribe for more tech tutorials and tips!

LINK to Check out CourseCareers & To Sign Up: https://coursecareers.com/a/75553601
*Use My Sign Up Link for $50 Off




















#coursecareers osTicket #AdminPanel #VirtualMachine #MicrosoftRemoteDesktop #HelpdeskSystem #SystemAdministration #ITTraining #SupportTicketSystem #CourseCareers #TechTutorials #ITSkills