View more Zendesk themes for your help center: http://bit.ly/2JOlCjG.
The standard Zendesk theme, Copenhagen, is the only free option for Zendesk Guide that is offered by default. As a free theme, it looks pretty good and works well. However, it’s difficult to meet every customer's needs with a single solution. So if the design and structure of this Zendesk Guide theme don't fit your needs, you’ll have to spend a lot of time and resources to customize it.
Regarding this issue, Zendesk recommends a wide range of responsive templates from their partner Lotus Themes that specializes in Guide design and customization: http://bit.ly/2JOlCjG.
Each of these Zendesk help center themes has a unique design that meets different needs.
They offer:
Different color options.
Various homepage layouts. You can add or remove the category list, category tree, and promoted articles.
Custom blocks with icons and text.
Extended in-built functions like Zendesk formatting components that make your articles gorgeous and easier to read. They include accordions, tabs, font sizes, text styles, codes, quotes, descriptions, lists, links, tables, callout blocks, images, videos, and Font Awesome icons.
Plus, you can further improve your template with ready-to-use Zendesk extensions like:
Side Navigation to show categories, sections, and articles on inner pages.
This Zendesk add-on creates a list of collapsible items. If you change your knowledge base structure or add new articles or sections, they will be added automatically.
Table of Contents in articles, allowing users to quickly find the parts they need.
Your customers can find the required parts of the content without scrolling the page up and down. They can click on the relevant title in the right sidebar and immediately get to the article's relevant section.
Alerts for important notifications. This Zendesk extension allows you to inform your customers about announcements, system outages, releases, and so on.
And many other Zendesk addons.
Your clients can use your Zendesk help center on different devices: desktops, tablets, and mobile phones. So you should be ready for this and choose a template that looks great and works properly on all of them. Our Zendesk themes are fully responsive, so you don’t have to worry about customer experience.
You can use these Zendesk Guide templates on your help center apart from the standard Copenhagen theme. With these ultra-modern templates, you don’t have to spend long weeks and thousands of dollars to get a bespoke, tailor-made design that matches your brand. Simply choose one of the ready-made Zendesk templates from Lotus Themes that best fits your needs and add anything you like.
Besides, Zendesk help center templates can be easily branded in the theme editor without coding. And if you are familiar with HTML and CSS, you can customize any of our Zendesk knowledge base themes to get exactly what you want.
If you want to save resources, you can always reach out to Lotus Themes for help, and we’ll be happy to assist. Advanced branding, tailor-made customization, Zendesk extensions, and email branding.
View more Zendesk themes and test demos on our website: http://bit.ly/2JOlCjG.
Contact us to learn more: http://bit.ly/3hnu0mM.
Book an online meeting: https://calendly.com/salesteam-/30min
Zendesk themes: https://bit.ly/2JOlCjG
Zendesk formatting components for articles: https://bit.ly/3qqTwM4
Zendesk extensions: https://bit.ly/3lEfYgU
Side navigation: https://bit.ly/3g5kRhY
Table of Contents: https://bit.ly/3lFageM
Alerts: https://bit.ly/36CG9k0
Zendesk email branding: https://bit.ly/3mHJ8gw
Lotus Themes: https://bit.ly/3lEq2qu
Contact us: https://bit.ly/3lyrLh6
Book an online meeting: https://calendly.com/salesteam-/30min
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00:00 Lotus Themes
0:12 Copenhagen theme for Zendesk
0:27 Various theme designs recommended by Zendesk
0:40 Different color options
0:50 Homepage layouts
1:00 Custom blocks
1:13 Zendesk extensions
1:26 Table of Contents in articles
1:37 How to save weeks of work and thousands of dollars with Zendesk themes
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