Скачать или смотреть What If Tenant Problems Weren’t Solved with Calls—Clear Expectations from Day One —Tenant Management

▶What If Tenant Problems Weren’t Solved with Calls—Clear Expectations from Day One —Tenant Management
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In this episode, I sit down again with Cory Friedman to explore the art of tenant management and how landlords can avoid most conflicts before they even start. Cory shares why detailed lease annexes and building rules are essential, how setting expectations upfront creates healthier relationships, and why responsiveness is the number one tool to de-escalate unreasonable requests.

We dive into the systems behind managing over 2,000 units, from work orders to accounting, and how Kompas Property Management software was built to turn daily headaches into streamlined workflows. Cory also opens up about his entrepreneurial journey—what he’s learned from failure, why he built Kompas as an operator first, and how mindset makes the difference when scaling both a company and a portfolio.

Tune in to learn why tenant management is really about trust, structure, and accountability—and how the right systems can help you grow with confidence.

📌 Timestamps
00:00 - Introduction
02:32 - Setting Clear Tenant Expectations
06:33 - Role of Leasing Agents in Communication
08:56 - Importance of Responsiveness & Acknowledgement
11:03 - Handling Difficult Tenants
13:41 - Using Technology to Streamline Property Management
20:14 - Entrepreneurship & Resilience Lessons
22:09 - Foundational Software Design Principles
27:45 - Closing Remarks & Listener Questions

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Tired of spreadsheets and admin headaches in your rental business?

If you're a real estate investor looking to simplify operations and grow your portfolio, Kompas is your new best friend. This all-in-one property management and accounting software helps you automate the tedious stuff—like receivables, renewals, and leasing—so you can focus on creating value.
📚 Related Resources & Links
• Kompas Property Management Software: https://www.kompaspm.com/
• Support on Patreon:   / realestateeffect  
• Website: https://www.realestateeffect.ca/
• Subscribe on YouTube:    / @espacemontrealpodcast  
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📷Connect with Axel Monsaingeon:

Linkedin -   / axel-monsaingeon-42577b28  
Website - https://www.realestateeffect.ca/
Facebook -   / realestateeffect  
Instagram -   / veryrealestateeffect  

Boost your cash flow, improve your NOI, cut down back-office work, and scale with confidence.
Do you have any questions about your real estate journey?
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Listen to the few nuggets of wisdom, especially when it comes to doing this properly by other professionals.
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