Скачать или смотреть How to Implement Change... in the Face of Resistance to Change

Let’s face it, whenever we implement change, we face resistance. So, let’s look at how to handle the five commonest forms of resistance, to make your change implementation a success.

People will resist change. That’s a given.

People will resist it in many different ways. So, let’s look at some of the commonest ways people resist change, and how to deal with them effectively.
1. I Don’t Understand Why We Need to Change
2. I Don’t Understand Why This Change
3. I Don’t Like this Change
4. I Don’t Like Change
5. I Don’t Like You

Follow the golden rule:
Respect your resisters and engage with them positively and respectfully.
Deploy the tools you have at hand. And constantly check that the resistance you are seeing is still what you thought it was.

For more information on Handling Resistance, check out my Handling Resistance Pocketbook - https://geni.us/0NGhc

And, if you are implementing new or upgraded enterprise software, take a look at how WalkMe can help you save money, boost productivity, reduce errors, and improve employee experience. https://bit.ly/3HI768q

WalkMe offers a leading Digital Adoption Platform that does away with the need for extensive training and on-the-job support. Instead, it sits alongside every single user, all the time; patiently prompting, and guiding them through every interaction with the new or updated software. https://bit.ly/3jegjfc

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⏱ Chapter Markers...
00:00 - Change creates resistance
00:25 - People resist change, unless…
00:43 - The real world…
01:07 - The first level of resistance to change
02:18 - The second level of resistance to change
04:25 - The third level of resistance to change
06:40 - The fourth level of resistance to change
10:03 - Our sponsor: WalkMe
11:28 - The fifth level of resistance to change
13:50 - The Golden Rule of Implementing Change

#ProjectManagement #ImplementChange #Resistance