http://www.weavercommunications.com 877 926 2488 Weaver Communications is an all-inclusive provider for voice, data, audio and visual networking solutions including analog, digital, and cloud based business phone systems in the Memphis metropolitan area in Tennessee and Mississippi. • VoIP Business Phone Systems Memphis Tennes...
Weaver Communications provides services and solutions for PBX, VoIP, and Cloud Based VoIP office phone systems. As an authorized business partner and distributor of Avaya products, Weaver specializes in Avaya IP Office as a state-of-the-art platform for its customers. Avaya phone systems are considered to be If you are a business owner searching for an Avaya partner, look no further than Weaver Communications. Weaver’s selection of office phone systems include a range of options for receptionists, desk phones, softphones, wireless phones, conference phones, wifi phones and rugged phones for all environments. Whether you are searching for a simple 2 line phone system or you need an all-inclusive unified communications infrastructure with thousands of users, Weaver’s highly trained and experienced technicians are prepared for the task.
Weaver’s voice solutions stretch beyond a typical business phone system installation. Features on its leading phone system technology include advanced automated attendant and also includes incoming call redirect to custom phone numbers. Depending on your need, Weaver also offers softphone solutions where receptionists and call center agents have a full visual of their communications via a computer monitor, giving them full control of their features with the click of a button. The ability to drag and drop calls transfers, in-house instant messaging to ensure the department is available, as well as the ability to see who is immediately available in the department helps improve customer service to a much higher level. Customers are tired of being transferred multiple times only to be sent to a voice mail box.
Weaver Communications’ call accounting solutions are a welcomed feature for call center department managers. With these call accounting analytics, department leaders can ensure that they are receiving the maximum production and potential out of their workforce. The ability to compare daily results with the amount of call volume for both incoming and outgoing calls gives the manager the best efficiency review possible. Furthermore, the department manager can track who the most productive employees are. Being able to reward employees who are making a significant amount of phone calls and the ability to train and teach those who are struggling can mean the sizable difference in the outcome on an annual basis.
Weaver Communications is an authorized AVAYA business partner and services the metropolitan area of Memphis, Tennessee including the areas of Southaven, Mississippi; West Memphis, Arkansas; Cordova, Tennessee; Germantown, Tennessee; Bartlett, Tennessee; Olive Branch, Mississippi; Arlington, Tennessee; Collierville, Tennessee; Millington, Tennessee; Horn Lake, Mississippi; Marion, Arkansas; and Oakland, Tennessee. Have an existing Nortel phone system in the Memphis area? Call today to schedule a free consultation on how to upgrade your existing phone system. (877) 926-2488 • VoIP Business Telephone Systems in Jackson...
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For more information regarding our company, please visit us online at https://www.weavercommunications.com.
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